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Squishable Gift Card Terms and Conditions

Effective Date: October 15, 2024
These Gift Card Terms and Conditions ("Terms") apply to all purchases and use of Squishable gift cards issued by Squishable.com, Inc. ("Squishable," "we," or "us"). By purchasing, redeeming, or using a Squishable Gift Card, you agree to the following terms:

1. Purchasing Gift Cards

  • - Squishable Gift Cards ("Gift Cards") may be purchased through Squishable.com or at our physical store locations.
  • - Gift Cards are available in various denominations, subject to availability.
  • - No physical or digital Gift Card may be reloaded, resold, or transferred for value without our authorization.
  • - We reserve the right to refuse, cancel, or hold for review any Gift Card purchase if we suspect fraud or unauthorized activity.

2. Redeeming Gift Cards

  • - Gift Cards are redeemable only for the purchase of merchandise on Squishable.com or at our physical store locations.
  • - The Gift Card balance is applied to the total purchase amount, including taxes and shipping costs (if applicable).
  • - Gift Cards cannot be redeemed for cash or refunded, except as required by law.
  • - The maximum number of Gift Cards allowed for a single transaction is 2.
  • - We reserve the right to restrict the redemption of more than $1,000 in Gift Card balances by one person in any 30-day period.

3. Promotional Gift Cards

  • - From time to time, you may be awarded or receive "rewards," "promotional gift cards," "credits," "vouchers," "Groupons," or similar physical or electronic gift cards (collectively, "Promotional Cards").
  • - These Promotional Cards generally have the same terms and conditions as regular Gift Cards but may be subject to additional restrictions or exemptions as provided on the Promotional Cards themselves, packaging, or related materials, or as required by law.

4. Limitations

  • - Gift Cards cannot be used to purchase other Gift Cards.
  • - Gift Cards are not valid for resale and may not be combined with promotional codes or discounts.
  • - Gift Cards are not refundable or redeemable for cash, except as required by law.
  • - Gift Cards do not expire and are not subject to fees for inactivity.
  • - Any unauthorized possession or use of a Gift Card before proper activation may result in cancellation and retention of funds associated with the card.

5. Delivery and Risk of Loss

  • - Squishable is not responsible for lost, stolen, or damaged Gift Cards or any unauthorized use. Treat your Gift Card like cash.
  • - For e-Gift Cards, Squishable will deliver the Gift Card to the email address provided by the purchaser. We are not responsible for delivery issues arising from incorrect or outdated email addresses.

6. Returns and Refunds

  • - Merchandise purchased with a Gift Card is subject to Squishable’s standard return policy. Refunds for returns will be issued in the form of store credit only.
  • - If an order paid with a Gift Card is canceled, the balance will be refunded to the original Gift Card.

7. Fraud and Abuse

  • - Squishable reserves the right to refuse to honor, suspend, or deactivate any Gift Card suspected of fraud, abuse, or violation of these Terms.
  • - We may cancel or hold orders suspected of fraudulent activity related to Gift Cards.
  • - You may not resell your Gift Card for value without authorization. If you do, we reserve the right to void or cancel the card and retain all associated funds.

8. Temporary Inoperability

  • - In the event that the Gift Card system becomes temporarily inoperative, you may be unable to access information about your Gift Card balance or use the Gift Card for purchases. Please notify us if you encounter any problems.
  • - Squishable is not responsible for any interruption of service, nor for any quality, safety, legality, or other issues related to goods or services purchased with your Gift Card.

9. No Affiliation

  • - Squishable Gift Cards are issued solely by Squishable.com, Inc. and are not affiliated with any unauthorized resellers, third-party retailers, or any company other than Squishable.com, Inc.
  • - Any use of the Gift Card in unauthorized outlets is prohibited and will not be honored.

10. Limitation of Liability

  • - Squishable.com, Inc. is not responsible for lost, stolen, or damaged Gift Cards or for any unauthorized use.
  • - Squishable disclaims all warranties, express or implied, with respect to Gift Cards, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
  • - In the event that a Gift Card is non-functional, your sole remedy and our sole liability shall be the replacement of the Gift Card.

11. Dispute Resolution

  • - Any disputes arising from or relating to Gift Cards shall be governed by the laws of the State of New York, without regard to its conflict of laws principles. Any legal action or proceeding related to these Terms shall be brought in the federal or state courts in New York.

12. General Terms

  • - Squishable reserves the right to modify these Terms at any time, and updates will be posted on Squishable.com. Your continued use of the Gift Card constitutes acceptance of the revised Terms.
  • - Squishable may delegate its obligations regarding the issuance and redemption of Gift Cards to third parties, including fulfillment partners and payment processors. These third parties are subject to the same obligations stated in these Terms.
  • - Squishable may assign this agreement and the Gift Card program without recourse at any time without notice. Upon assignment, Squishable will cease to be the card issuer and the assignee will become the sole obligor to cardholders.

13. Unauthorized Use

  • - You are not authorized to use the Squishable website or customer service to obtain card information unless you are the legal cardholder under these Terms.
  • - The use of bots, crawlers, scripts, or other automated means to check Gift Card balances or access data is prohibited without our express authorization.
For inquiries, assistance, or to check your Gift Card balance, please contact us using this support form. You can check your balance here.

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