OUR STUFF
What's all this? I mean, seriously?
Squishables are cute giant balls of squishy love. They're soft, huggable, cuddly, and all-around awesome. Each Squishable is about 15 inches tall. They squish down a bit smaller, and they stretch a bit bigger. Spot wash 'em if they get dirty. Use 'em as a pillow. Throw them at people.
The small print: Squishies are manufactured in China, Vietnam, and Thailand. They comply with ASTM F963, U.S. CPSIA and Canadian toy safety standards. They're made out of all new materials (100% polyester fiber) and are safe for children ages 0 and up, Micros are for ages 3 and up,...and also adults 150 and under.
How do you keep your factories safe?
Glad you asked! We purposely use factories with strict requirements and track records - it's one of the reasons our products are sometimes a bit more pricey than some others. Our factories are ICTI-certified to ensure safe and ethical working conditions for all employees. We ourselves visit all of our factories on a regular basis, and we also use a third party firm who does frequent unannounced checks to make sure that everyone is adhering to international labor and safety standards. Our checklist includes (among many other topics) any evidence of underaged labor, confirming fair overtime practices, comfortable work conditions, and general safety, and it's hundreds of items long. We've walked away from entire factories because it looked like there was a small chance they might fail even a single one of them. Ethical plush is a thing!
How do you make sure that Squishables are safe?
Good question! All of our production runs are tested by independent, internationally recognized safety and quality assurance testing firms (primarily Intertek Group plc and UL Verification) to ensure that they comply with or exceed standards set by state, federal and international safety regulations (e.g., ASTM Toy Safety Specifications, US CSPC Regulations, California Prop 65, Canada Product Safety Act, and many others). These tests include physical and mechanical assessments to ensure general safety, flammability testing under various federal regulations, and chemical composition tests to ensure compliance. That also includes steps such as metal detection and "pull" tests to ensure all parts are secured and safe. Individual shipments from our production facilities also undergo additional Quality Assurance testing by a second testing firm to ensure adherence to internal quality and safety standards. These are some seriously tested Squishables!
I must hug a Squishable NOW! Can I get one at a store near me?
Quite possibly! Check out the Squishable Stores page or Store Locator to see if there's an awesome local store near you!
Do I have to pay sales tax?
We're based in New York, so if you are, too, the state makes us collect sales tax. If you live in New Jersey, Illinois or Washington DC, sales tax is collected as well. Just think of all the really cool things it's going to fund!
My Squishable is getting dirty! How do I wash it?
Squishable fan Xavier F. has a tried and true method to get your Squishies fluffy and soft again, which you can find here!
It's better to avoid using a washing machine if possible - Squishable fabric can't stand high heat and it's hard to get them dry! But if you've got a real messy Squishable, or need to disinfect it for some reason, you can use a machine so long as you do the following:
- Tie your Squishable inside of a clean cotton pillowcase to protect the fur.
- Wash with cold water only!
- Machine dry (still in the pillowcase!) under the lowest heat setting possible! This might mean doing several dryer cycles. Hint: if your Squishable feels unusually heavy, he's still wet inside - give it another dry cycle to avoid getting mildew inside!
Can you make a character from my favorite cartoon/anime/video game?
Usually we can't! Characters belong to their creators, and unless one of those creators asked us to make one, we simply can't make licensed characters, no matter how awesome! They don't belong to us.
We do occasionally collaborate with some webcomic writers, though...and we're always happy to hear suggestions, so if you think of something, let us know! And if you have your own character, we love doing custom batches!
